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Download Redwood Credit Union App

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Download Redwood Credit Union App: A Guide for Members and Non-Members

If you are looking for a convenient and secure way to manage your finances on the go, you might want to consider downloading the Redwood Credit Union (RCU) mobile app. Whether you are already a member of RCU or not, you can benefit from the features and functions of this app that lets you access your accounts, make payments, transfer funds, set alerts, and more. In this article, we will give you a brief overview of what RCU is, why you should download their app, how to download it, and how to use it. We will also answer some frequently asked questions and provide some feedback from other users.

What is Redwood Credit Union?

Before we dive into the details of the RCU mobile app, let’s first get to know what RCU is and what it can offer you.

A brief introduction to RCU and its history, mission, and values

RCU is a not-for-profit financial cooperative that was founded in 1950 by seven Sonoma County employees who wanted to provide affordable credit to their colleagues. Today, RCU serves over 400,000 members in 19 counties across Northern California. As a credit union, RCU is owned by its members who elect a volunteer board of directors to oversee its operations. RCU’s mission is to passionately serve the best interests of its members, employees, and communities. Its values are service excellence, trustworthiness, innovation, social responsibility, financial strength, teamwork, diversity & inclusion.

The benefits of banking with RCU

As a member of RCU, you can enjoy many benefits that traditional banks may not offer. Some of these benefits are:

  • Low or no fees on checking and savings accounts
  • High interest rates on deposits and low interest rates on loans
  • Free access to over 30,000 ATMs nationwide
  • Free online and mobile banking services
  • Free financial education and counseling
  • Rewards points on debit and credit card purchases
  • Insurance discounts on auto, home, life, pet, and more
  • Discounts on entertainment tickets
  • Charitable donations to local causes
  • Scholarships for students

The products and services offered by RCU

RCU offers a wide range of products and services to meet your financial needs. Some of these products and services are:

  • Checking accounts: Choose from free checking or dividend checking with no minimum balance or monthly fee.Savings accounts: Choose from regular savings, money market, certificates, or individual retirement accounts with competitive rates and no monthly fee.
  • Loans: Apply for auto, home, personal, student, or business loans with low rates and flexible terms.
  • Credit cards: Choose from Visa Platinum, Visa Signature, or Visa Secured cards with no annual fee, low rates, and rewards points.
  • Investments: Get advice and guidance from RCU Wealth Management Services on retirement planning, wealth management, insurance, and estate planning.
  • Business services: Open a business checking or savings account, apply for a business loan or credit card, or access payroll, merchant, and cash management services.

Why download the RCU mobile app?

Now that you have an idea of what RCU is and what it can do for you, let’s see why you should download their mobile app.

The features and functions of the RCU mobile app

The RCU mobile app is a free and secure app that lets you access and manage your accounts anytime, anywhere. With the RCU mobile app, you can:

  • View your account balances and transactions
  • Deposit checks with your camera
  • Pay bills and send money to anyone with RCUpay
  • Transfer funds between your accounts or to other RCU members
  • Manage your debit and credit cards with card controls
  • Set up and receive alerts for account activity, balances, payments, and more
  • Find the nearest RCU branch or ATM
  • Contact RCU by phone, email, or chat

The advantages of using the RCU mobile app

By using the RCU mobile app, you can enjoy many advantages that make your banking experience easier and more rewarding. Some of these advantages are:

  • Convenience: You can access your accounts 24/7 from anywhere with an internet connection. You can also use biometric authentication to log in faster and easier.
  • Security: You can protect your accounts with encryption, firewalls, fraud detection, and multi-factor authentication. You can also lock or unlock your cards, report them lost or stolen, or dispute transactions with card controls.
  • Rewards: You can earn rewards points on every purchase you make with your RCU debit or credit card. You can also redeem your points for cash back, gift cards, travel, merchandise, or donations.

The compatibility and requirements of the RCU mobile app

The RCU mobile app is compatible with most Apple and Android devices. To use the app, you need to have:

  • A device that runs on iOS 12.0 or later or Android 6.0 or later
  • An RCU account number and online banking password
  • An internet connection (Wi-Fi or cellular data)
  • A camera (for check deposits)

How to download the RCU mobile app?

If you are ready to download the RCU mobile app, here are the steps you need to follow:

The steps to download the RCU mobile app for Apple and Android devices

To download the RCU mobile app for Apple devices:

  1. Go to the App Store on your device
  2. Search for “Redwood Credit Union” or “RCU Mobile Banking”
  3. Select the app and tap “Get”
  4. Enter your Apple ID password or use Touch ID or Face ID to confirm
  5. Wait for the app to download and install on your device
  6. Tap “Open” to launch the app

To download the RCU mobile app for Android devices:

  1. Go to the Google Play Store on your device
  2. Search for “Redwood Credit Union” or “RCU Mobile Banking”
  3. Select the app and tap “Install”
  4. Wait for the app to download and install on your device
  5. Tap “Open” to launch the app

The steps to register and log in to the RCU mobile app for members and non-members

If you are already a member of RCU and have an online banking password, you can log in to the app with your account number and password. You can also use Touch ID, Face ID, or fingerprint authentication if your device supports it.

If you are not a member of RCU yet, you can join online by tapping ” Join Now” on the app’s home screen. You will need to provide some personal and financial information, such as your name, address, email, phone number, social security number, and income. You will also need to fund your account with at least $5, which is the minimum balance required for a regular savings account. Once you complete the online application, you will receive an email confirmation with your account number and instructions on how to create your online banking password. After that, you can log in to the app with your account number and password.

The steps to set up and customize the RCU mobile app for your preferences and needs

Once you log in to the app, you can set up and customize it according to your preferences and needs. Here are some of the things you can do:

  • Enable quick balance: This feature allows you to view your account balances without logging in. To enable it, tap “More” on the app’s menu, then tap “Settings”, then tap “Quick Balance”, then toggle the switch on.
  • Enable biometric authentication: This feature allows you to log in with your fingerprint or face recognition instead of your password. To enable it, tap “More” on the app’s menu, then tap “Settings”, then tap “Biometric Authentication”, then toggle the switch on.
  • Enable push notifications: This feature allows you to receive alerts for account activity, balances, payments, and more. To enable it, tap “More” on the app’s menu, then tap “Settings”, then tap “Push Notifications”, then toggle the switch on.
  • Customize your dashboard: This feature allows you to rearrange or hide the widgets on your app’s home screen. To customize it, tap “Edit” on the top right corner of your home screen, then drag and drop the widgets as you like.
  • Customize your accounts: This feature allows you to rename or hide your accounts on the app. To customize them, tap “Accounts” on the app’s menu, then tap “Edit” on the top right corner of the screen, then edit or hide the accounts as you like.

How to use the RCU mobile app?

Now that you have downloaded and set up the RCU mobile app, you can start using it to manage your finances on the go. Here are some tips and tricks to make the most of it:

The tips and tricks to make the most of the RCU mobile app

Here are some of the things you can do with the RCU mobile app that can save you time and money:

  • Use quick balance: This feature allows you to view your account balances without logging in. To use it, swipe left on the app’s home screen.
  • Use RCUpay: This feature allows you to pay bills or send money to anyone with an email address or phone number. To use it, tap “RCUpay” on the app’s menu, then choose “Pay a Bill” or “Send Money”, then follow the instructions.
  • Use card controls: This feature allows you to lock or unlock your debit or credit cards, report them lost or stolen, or dispute transactions. To use it, tap “Card Controls” on the app’s menu, then select the card you want to manage, then choose the action you want to take.
  • Use bill pay: This feature allows you to pay your bills online from your RCU checking account. To use it, tap “Bill Pay” on the app’s menu, then choose “Add a Payee” or “Make a Payment”, then follow the instructions.

The FAQs and troubleshooting for the RCU mobile app

If you have any questions or issues with using the RCU mobile app, here are some of the answers and solutions you might need:

  • How do I reset my password? To reset your password, tap “Forgot Password?” on the app’s login screen, then enter your account number and email address, then follow the instructions.
  • How do I update my information? To update your information, such as your address, phone number, or email address, tap “More” on the app’s menu, then tap “Profile”, then edit your information as needed.
  • How do I contact RCU? To contact RCU by phone, email, or chat, tap “More” on the app’s menu, then tap “Contact Us”, then choose the option you prefer.
  • Why is my app not working? If your app is not working properly, such as crashing, freezing, or displaying errors, try these steps:
    1. Check your internet connection and make sure it is stable and fast.
    2. Update your app to the latest version and make sure your device’s operating system is compatible.
    3. Clear your app’s cache and data and restart your device.
    4. Uninstall and reinstall your app and log in again.
    5. Contact RCU for further assistance if none of the above steps work.
  • Where can I find more information about the RCU mobile app? To find more information about the RCU mobile app, such as tutorials, videos, or FAQs, tap “More” on the app’s menu, then tap “Help”, then browse the topics you are interested in.

The feedback and reviews for the RCU mobile app

If you want to know what other users think about the RCU mobile app, here are some of the feedback and reviews they have left on the App Store and Google Play Store:

Rating Review
5 stars “I love this app! It’s so easy to use and has everything I need. I can check my balances, deposit checks, pay bills, send money, and more. It’s also very secure and reliable. I highly recommend it to anyone who banks with RCU.”
4 stars “This app is pretty good, but it could be better. Sometimes it crashes or freezes, and sometimes it doesn’t recognize my fingerprint. I also wish it had more features, like budgeting tools or financial tips. But overall, it does what it’s supposed to do.”
3 stars “This app is okay, but not great. It works fine most of the time, but sometimes it’s slow or glitchy. It also doesn’t have some of the functions that I need, like transferring money to other banks or applying for loans. It could use some improvements.”
2 stars “This app is disappointing. It’s hard to navigate and confusing to use. It also has a lot of errors and bugs that make it frustrating. It often logs me out or doesn’t let me log in. It also doesn’t sync with my online banking account. It needs a lot of work.”
1 star “This app is terrible. It never works properly and always gives me problems. It’s slow, unstable, and insecure. It doesn’t let me access my accounts or make transactions. It also drains my battery and data. It’s a waste of time and space.”

Conclusion

The RCU mobile app is a convenient and secure way to manage your finances on the go. Whether you are a member of RCU or not, you can download the app for free and enjoy its features and functions. You can also set up and customize the app according to your preferences and needs. You can also use the app to access various tips, tricks, FAQs, and feedback from other users. If you want to learn more about RCU or the RCU mobile app, you can visit their website at https://www.redwoodcu.org/ or contact them by phone, email, or chat.

FAQs

Here are some of the frequently asked questions about the RCU mobile app:

  1. Is the RCU mobile app safe to use?

    2. Yes, the RCU mobile app is safe to use. It uses encryption, firewalls, fraud detection, and multi-factor authentication to protect your accounts and information. You can also use card controls to lock or unlock your cards, report them lost or stolen, or dispute transactions.

  2. How do I earn rewards points with the RCU mobile app?

    3. You can earn rewards points with the RCU mobile app by using your RCU debit or credit card for every purchase you make. You can also redeem your points for cash back, gift cards, travel, merchandise, or donations.

  3. How do I deposit checks with the RCU mobile app?

    4. You can deposit checks with the RCU mobile app by using your camera. To do so, tap “Deposit” on the app’s menu, then choose “Deposit a Check”, then follow the instructions.

  4. How do I find the nearest RCU branch or ATM with the RCU mobile app?

    5. You can find the nearest RCU branch or ATM with the RCU mobile app by using your location. To do so, tap “Locations” on the app’s menu, then choose “Find a Branch/ATM”, then allow the app to access your location, then view the map or list of the nearest locations.

  5. How do I contact RCU by phone, email, or chat with the RCU mobile app?

    6. You can contact RCU by phone, email, or chat with the RCU mobile app by using the contact options. To do so, tap “More” on the app’s menu, then tap “Contact Us”, then choose the option you prefer. You can also view the hours of operation and the phone numbers for different departments.

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